Alpine Home Air - Terrible Custommer Serrvice, baite and switch ads extortion
ordered AC set with Free shipping, tracking company says they will not deliver to driveway. Website showed image freight service with boxes unloaded to driveway.
Put notes in order page that has to be unloaded to parking lot. They took money now they tell me i need t pay additional $$$ to get it delivered. So much for free deliver and those fake big art illustrations on their website. More over company likes to do extortion!!!
As they took $3k for AC now they telling me pay more for delivery OR ELSE! Or else being they will not deliver goods and charge me additional ~$300 for cancelling order i never even got. OR if they want to hurt me even more the can charge for storage fee. Wait so its like pay for "free" delivery or we take all the money you have.
Sent support emails they never reply to emails. All this was on the phone, they actually handed up on me... and then i got another email threatening me with storage charges!. If you are lucky to read review before buying form them then save your money stay away from them by all means.
I submitted FTC, BBB, FBI IC3 complain as what they do is definitely illegal.
Are they coming form old crime families? So far lost $3k, stuck without AC, and few days lost with no work as had to wait for delivery truck.
Reason of review: Problem with delivery.
Monetary Loss: $2905.
Preferred solution: Deliver product or service ordered.
Alpine Home Air Pros: Illustrations.
Alpine Home Air Cons: There criminal and fraudulent, Unclear of return costs, Misleading addvertisment, Terrible cutommer service.
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Comments
Please avoid publishing any personal information and promotional content
Thatโs why you hire a licensed hvac company. All online equipment HVAC purchases void factory warranties.
Save a buck and do it yourself by... getting EPA certified, buy a vacuum pump, buy a gauge set, nitrogen set up...
or donโt complain about not knowing what the *** youโre doing. Youโre to blame suckers.
And you bought over the internet....you get what you paid for!!!! If you wanted it delivered to your door, then you should have bought locally!
Karen Tovey is a con artist
Yes she is. Just dispute the credit card charge. Youโll win every time since the magnetic strip was not present at time of purchase.