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wow- i wish i had read these reviews before ordering an ac compressor from alpine. i spent $800. compressor failed after 2 months- alpine will do absolutely nothing other than process a parts warranty- i'll be on the hook for labor which will cost more than the unit...
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2.8
I liked
  • Very friendly when taking order
I didn't like
  • Zero support when product fails 2 months after install
#902432
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I ordered and paid for a self-contained heat pump through Alpine and waited more than a month for delivery. The unit was heavily wrapped in plastic shrink-wrap and upon removal of such wrap, I found damage to the cardboard box which covered the top. After removing the...
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Anonymous
Karen Tovey

When shipping furnaces and air conditioners, they can sometimes be damaged in transit. While we would like to be able to ship these items in crates it would add more than $10...

Anonymous
anonymous

Happened to me as well. Dented box with dented unit. Lots of trouble working with this company. Maybe all they sell is "scratch & dents."

#349542
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